Exclusive membership · ¡Salgo de Oro!

You live over there. Your mom lives here. We are with her.

«¡Salgo de Oro!» — “I'm golden. Mom's covered.” — is Cuidado de Oro's tranquilidad membership, built for sons and daughters who live outside Puerto Rico: you enroll and pay from wherever you are, and here your loved one is accompanied, watched over and protected — with a 24/7 line, wellness visits reported to your phone, emergency-room caregiver coverage and, on the top plan, in-hospital accompaniment. One call from you activates everything.

Not insurance: it is a membership for coordination and non-clinical services from Cuidado de Oro Home Care LLC. Pay with a US card, ATH Móvil or check. Launching in Caguas and Puerto Rico's East region. The members' phrase: “¿Y tu mamá?” — “Yo salgo de Oro.”

The call nobody wants to get

It is 2 in the morning at your house. Here, your mom just arrived at the emergency room.

Without the membership, that call leaves you dialing neighbors, cousins and hospitals from another country. With «¡Salgo de Oro!», the call is different: your case manager already activated the companion, your loved one is not alone, and you receive the report in your portal and on WhatsApp — hour by hour, wherever you are. That is what you are buying: distance never leaves you powerless again.

1 · You call, we move

24/7 When something happens with your mom, you call and someone answers — and arrives: 24/7 OnCall line answered within 30 minutes or less, with a coordinated in-person emergency visit. Day, night or dawn.

2 · Your loved one, accompanied

A verified Cuidado de Oro caregiver reaches the emergency room or the hospital, coordinated by the manager who already knows your loved one's complete file.

3 · You see everything

A report of every task in your private portal and a WhatsApp summary — in English or Spanish, as you prefer. No more hearing it from third parties.

Plans

Three plans, one same promise

Every plan includes the 24/7 line, your case manager, the replacement guarantee, the complete file with home safety evaluation, emergency plan and peace-of-mind folder, the portal with reports, the monthly summary and the exclusive member rates.

Apoyo

$99 /month

or $499 for the full first year

  • You never repeat your story: your care manager knows your family's case
  • 24/7 OnCall line with a coordinated in-person emergency visit
  • Emergency room: 2 events a year, up to 12 hours of caregiver at no cost per event (additional hours at $14/h)
  • Every month you know how they are: 1 route wellness visit, with report
  • Member rate: companionship $13/h · higher assistance $15/h
  • If the caregiver can't make it, you don't solve it: replacement guaranteed
Start with Apoyo

Respaldo

$299 /month

or an annual plan of $2,990

  • You never repeat your story: your care manager knows your family's case
  • Every week you know how they are: weekly route wellness visit, with report
  • 1 long 3-hour support visit a month: shopping, pharmacy, banking, medical appointments and recreation
  • Housekeeping once a month (basic cleaning), inside the scheduled visit
  • Emergency room: 2 events a year, up to 24 hours at no cost per event (additional hours at $13/h)
  • Weekly check-in call to your loved one
  • If the caregiver can't make it, you don't solve it: priority replacement
Start with Respaldo

Tranquilidad

$399 /month

one-time entry fee of $499 (free with the year paid in advance) · or an annual plan of $3,990

  • Dedicated manager: one single contact, with top priority
  • 2 long 3-hour support visits a month, with housekeeping included in those visits
  • Emergency room: 3 events a year, up to 24 hours at no cost per event (additional hours at $12/h)
  • Hospitalization: 5 days of accompaniment per event (shifts of up to 12 hours), up to 2 events a year, at no cost
  • Weekly wellness visit · weekly check-in call
  • Second family member in the same household, with no activation fee
  • Overnight at the member rate
Delegate everything

Which one do sons and daughters abroad choose? The one that delegates everything: Tranquilidad. Its visits alone are worth the plan at regular rates — and the emergency-room and hospital protection, over $3,000 a year in caps, comes as a gift.

The package nobody else offers

5 days of in-hospital accompaniment, at no cost

On the Tranquilidad plan, if your loved one is hospitalized, a caregiver stays with them 5 days per event (shifts of up to 12 hours), up to 2 events a year — and in the emergency room, up to 24 hours per event, 3 events a year. No surprise bills: it is included in the $399 a month.

Compare: a single day of a private hospital companion costs more than the monthly fee. The membership is arranged calmly, before the scare — the included emergency and hospitalization hours activate at 30 days, and the line, the portal and coordinations work from day one.

  • 24 h of emergency room per event
  • 5 hospital days per event
  • Dedicated manager
  • 2 long 3-hour visits a month
  • Housekeeping included
  • Weekly wellness visit
  • 2nd family member, no activation

Who it is for

Two families, the same peace of mind

“My mom already has her caregiver”

Perfect — the membership does not replace her: it backs her up. The day the caregiver can't make it, gets sick or quits, the replacement is guaranteed and included, and hospitalization is covered. Your mom keeps her people; you gain the net behind them.

“My dad is fine, but he lives alone”

The weekly wellness visit puts eyes on him, with a report for you. The long visits handle the month's errands — shopping, pharmacy, banking, appointments — and if an emergency ever comes, the net is already in place.

Questions from the diaspora

What families in the States ask us

Yes. The membership is paid in advance by US credit or debit card, ATH Móvil, or check payable to Christopher Gutiérrez Gómez. You enroll from where you live; your loved one receives the service in Puerto Rico.

Every visit and task generates a report in your private family portal and a WhatsApp summary: who went, what was done and how your loved one is doing. You also receive a consolidated monthly summary. If you prefer, your report can be in English.

No. It is a services membership from Cuidado de Oro Home Care LLC: our own team coordinates and provides the non-clinical accompaniment included in your plan. It is not insurance, it is not a health plan, and it does not replace one.

The line, coordinations and your member rate are active from day one: you call and we coordinate the companion, billed at your member rate. The included emergency and hospitalization hours activate at 30 days — which is why it is arranged calmly, today.

Let the next 2 a.m. call be a calm one

“We don't just find a caregiver. We coordinate peace of mind for the family.” We start with a brief, no-obligation guidance call: we build your loved one's file and activate your plan.

Request guidance WhatsApp 939-392-6801

Cuidado de Oro Home Care LLC · Registry #592292 · Puerto Rico Department of State · 939-392-6801 · Full program and plan table: cuidadodeoro.com/en/plan-tranquilidad