/* Cuidado de Oro — Chatbot Oro (asistente virtual) */
.orobot{position:fixed;z-index:2147483647;right:max(18px,env(safe-area-inset-right));bottom:max(18px,env(safe-area-inset-bottom));font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}
.orobot-fab{display:flex;align-items:center;gap:9px;background:#C9A86A;color:#0A2540;border:3px solid #fff;border-radius:999px;padding:13px 22px;font-weight:700;font-size:15px;font-family:inherit;cursor:pointer;box-shadow:0 14px 34px rgba(0,0,0,.3);transition:transform .2s}
.orobot-fab:hover{transform:scale(1.05)}
.orobot-fab svg{flex:none;display:block}
.orobot-panel{position:absolute;right:0;bottom:78px;width:min(370px,calc(100vw - 36px));height:min(520px,calc(100dvh - 140px));min-height:380px;background:#F9F6F0;border-radius:18px;box-shadow:0 24px 60px rgba(10,37,64,.3);overflow:hidden;display:flex;flex-direction:column;transform-origin:bottom right;transform:scale(.6);opacity:0;pointer-events:none;transition:transform .25s cubic-bezier(.2,.9,.3,1.25),opacity .2s}
.orobot.open .orobot-panel{transform:scale(1);opacity:1;pointer-events:auto}
.orobot-head{background:linear-gradient(135deg,#0A2540,#143a5e);padding:12px 14px;display:flex;gap:10px;align-items:center;color:#fff;flex:none}
.orobot-head img{width:44px;height:44px;border-radius:50%;object-fit:cover;border:2px solid #C9A86A}
.orobot-who{flex:1;line-height:1.25}
.orobot-who strong{font-family:"Playfair Display",Georgia,serif;font-size:19px;color:#C9A86A;display:block;letter-spacing:.3px}
.orobot-who span{font-size:12px;color:#cfe0ee}
.orobot-close{background:rgba(255,255,255,.12);border:0;color:#fff;width:30px;height:30px;border-radius:50%;cursor:pointer;font-size:14px;flex:none}
.orobot-close:hover{background:rgba(255,255,255,.25)}
.orobot-lang{background:#C9A86A;border:2px solid #fff;color:#0A2540;border-radius:999px;cursor:pointer;font-size:12px;font-weight:700;letter-spacing:.5px;padding:7px 12px;flex:none;box-shadow:0 2px 8px rgba(0,0,0,.25)}
.orobot-lang strong{font-weight:800}
.orobot-lang:hover{background:#dcbc7e;transform:scale(1.05)}
.orobot-lang:active{transform:scale(.97)}
.orobot-msgs{flex:1;overflow-y:auto;padding:14px 12px;display:flex;flex-direction:column;gap:10px;-webkit-overflow-scrolling:touch}
.orobot-msg{max-width:85%;padding:10px 13px;border-radius:14px;font-size:14px;line-height:1.45;word-wrap:break-word}
.orobot-msg.bot{background:#fff;color:#0A2540;border:1px solid #e8e0d2;border-bottom-left-radius:4px;align-self:flex-start;box-shadow:0 2px 6px rgba(10,37,64,.06)}
.orobot-msg.user{background:#0A2540;color:#fff;border-bottom-right-radius:4px;align-self:flex-end}
.orobot-msg a{color:#0A2540;font-weight:600}
.orobot-wa{display:inline-block;margin-top:8px;background:#25D366;color:#fff !important;font-weight:700 !important;text-decoration:none;padding:9px 16px;border-radius:999px;font-size:13px}
.orobot-wa:hover{background:#1fb857}
.orobot-form{background:#C9A86A;color:#fff !important}
.orobot-form:hover{background:#b08d46}
.orobot-chips{display:flex;gap:8px;padding:8px 12px;flex-wrap:wrap;flex:none;background:#F9F6F0;border-top:1px solid #eee4d3}
.orobot-chip{background:#fff;border:1.5px solid #C9A86A;color:#0A2540;border-radius:999px;padding:7px 13px;font-size:13px;font-weight:600;cursor:pointer;transition:all .15s}
.orobot-chip:hover{background:#C9A86A;color:#fff}
.orobot-input{display:flex;gap:8px;padding:10px 12px;background:#fff;border-top:1px solid #eee4d3;flex:none}
.orobot-input input{flex:1;border:1.5px solid #e0d6c2;border-radius:999px;padding:10px 15px;font-size:14px;outline:none;color:#0A2540;background:#F9F6F0}
.orobot-input input:focus{border-color:#C9A86A;background:#fff}
.orobot-input button{background:#C9A86A;border:0;color:#fff;width:42px;height:42px;border-radius:50%;cursor:pointer;font-size:17px;flex:none;display:flex;align-items:center;justify-content:center}
.orobot-input button:hover{background:#b8945a}
.orobot-typing{display:flex;gap:4px;padding:12px 14px}
.orobot-typing i{width:7px;height:7px;border-radius:50%;background:#C9A86A;animation:orobotBlink 1.2s infinite}
.orobot-typing i:nth-child(2){animation-delay:.2s}
.orobot-typing i:nth-child(3){animation-delay:.4s}
@keyframes orobotBlink{0%,60%,100%{opacity:.25}30%{opacity:1}}
@media (max-width:420px){.orobot-panel{width:calc(100vw - 28px)}}